Delivering client value through focused, yet carefree talk

A team conversation this week prompted the reflection that fresh perspectives and new productive actions result through focused, yet carefree talk. Noting carefree might not be quite the right term, it’s certainly not care-less. By focused yet carefree, we mean that uninhibited talk that is based on trust. Talk that is not wedded to any…

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So, what’s so special about Connected Coaching?

Connected Coaching

As a mechanical engineer who started work in the chemical industry, entered the consulting profession through the project management practice in the late 1980’s, I started with practically zero understanding of coaching as an approach to development. All my experience of leadership development and management training had been through the classic in-company and open programmes.…

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Powerful Questions


We spoke with a number of established clients in developing Laing Russell’s positioning, seeking to understand what was the source of our value. A common theme that got us thinking was that whilst knowing stuff is important, clients speak in terms of the value is based on asking really good questions. Aligned with our encouragement…

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