Insights - Quality Assurance
Our regular series of posts of what we are noticing and what we are learning through our work with our clients.
One perspective on our work as consultants and coaches to Chief Information Officers, their C-level colleagues and their teams is to enable continuous improvement in their practice in delivering value to stakeholders through digital technology. A key foundation for continuous improvement is reflective practice. Looking back as to look ahead. Taking stock of what went…
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We have been holding back on an insight on AI. It felt like a bandwagon not worth jumping on, nor lamely exploiting in pursuit of clicks. Yet we have thoughts, as experienced practitioners in how digital technology delivers value we have insight we thought we would share. If only to clarify for ourselves our position.…
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A recent article in Harvard Business Review identified four elements of the playbook that differentiates organisations that deliver class-leading productivity improvement. The ability to capture value from digitisation was the first of the playbook’s elements. Based on cross sector research by a team from McKinsey, the playbook’s other elements were “investing in intangibles”, “building a…
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In our experience, focusing and motivating your teams to deliver value for your organisation remains one of the most considered challenges for leaders. Especially doing it in a way that works. In a way that is both efficient and effective. We know that sustaining teams and individuals to do the right thing is critically important…
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Whatever the label used by our clients, be that transformation, digital, agile or change, fundamentally we see our purpose as enabling change. Laing Russell is about getting enterprise change done right. Recent Bain & Company research endorsed our perspective that the central focus of any programme of work in this area should focus on changing…
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