Effective Insight

We bring insight and judgement to help you implement solutions to deliver digital technology

Insights - Organisational Development

Our regular series of posts of what we are noticing and what we are learning through our work with our clients.

Delivering more by doing less

We have noticed that key events, milestones or thresholds prompt reflection and that’s important – https://laing-russell.com/2023/11/30/looking-back-to-look-ahead/. Prompted by a couple of recent events, a business strategy discussion amongst the Laing Russell team and receiving client feedback, yielded this insight that weirdly we do deliver more when we do less. We don’t think we are promoting…

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Looking back to look ahead

One perspective on our work as consultants and coaches to Chief Information Officers, their C-level colleagues and their teams is to enable continuous improvement in their practice in delivering value to stakeholders through digital technology. A key foundation for continuous improvement is reflective practice. Looking back as to look ahead. Taking stock of what went…

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Career ABC – Always be Curious

Encouraged by our marketing colleague to use this month’s insight post to reflect on career. We landed on this riff off of that famous speech of Alec Baldwin’s character in the movie Glengarry Glen Ross. And rather than “always be closing” we would say with your career always be curious. The first thing that struck us…

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Delivering client value through focused, yet carefree talk

A team conversation this week prompted the reflection that fresh perspectives and new productive actions result through focused, yet carefree talk. Noting carefree might not be quite the right term, it’s certainly not care-less. By focused yet carefree, we mean that uninhibited talk that is based on trust. Talk that is not wedded to any…

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Client First and Clear: Thoughts on being a coach and a consultant

So, what did you do at work today, dad? Whilst its getting on for 30 years since our son first asked me that question, it remains a powerful and useful question for us all at Laing Russell. What did you do? What difference did it make? What did you learn? What will you do next? The…

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Show don’t Tell: A new (to me) perspective on change leadership

As an experienced consultant with a professional heritage in engineering, I have absolutely no academic credentials in literature or any other media. However, with children that studied film and literature at first degree level and also as someone that enjoys films, I have come to understand the idea of ‘show don’t tell’ as used in…

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tower-offices-night

Importance of the New

Like all of us, the Laing Russell team has had many new consulting experiences in recent weeks and months. Our own learning from these new experience has prompted us to reflect on the very significant value of proactively seeking out the ‘new’, the ‘the road less travelled’ to encourage development and change. The challenge of…

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Stories Matter

Stories as a key tool for change

We got some valuable advice from a learning and development colleague to just start. Start writing up and sharing our insight, don’t wait until you are clear and definitive on what might be called a content strategy. Bring a more agile, iterative approach to our consultancy by sharing our insight with our client community. Especially,…

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Connected Coaching

So, what’s so special about Connected Coaching?

As a mechanical engineer who started work in the chemical industry, entered the consulting profession through the project management practice in the late 1980’s, I started with practically zero understanding of coaching as an approach to development. All my experience of leadership development and management training had been through the classic in-company and open programmes.…

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Remote Working

Culture change but much faster

Has anyone else noticed how the current pandemic context seems to be enabling much faster culture change in organisations? The scale and pace of technology adoption and behaviour change has been impressive. More interesting and probably more significant is the more open, collaborative culture that is enabling better and faster decisions and action. We’ve been…

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